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Privacy Policy

Introduction

We are DataVendor Nigeria (“DataVendor”), a subsidiary of KOOLGEE NIGERIA LIMITED, a Nigerian Company with registration number 1327301.

DataVendor does not take your trusting us with your information for granted. The privacy of our Users is important to us and we are committed to safeguarding it. Hence, this Privacy Policy explains your Personal Information which we collect, why we collect it, and what we do with it.

This Privacy Policy describes your privacy rights regarding how and when we collect, use, store, share and protect your information across our website, payment platforms (“Platforms”), APIs, Software Applications, (“Apps”), email notifications and tools regardless of how you use or access them.

  • Personal Information We May Collect About You We may collect, use, process, store, or transfer personal information such as:

    • Identity Data: Information such as, your full name(s), your government-issued identity number, and your date of birth. This data is to enable us to verify your identity in order to offer our services to you.

    Contact Data: This is data that is needed to reach out to you, such as your contact address, email address, telephone number, details of the device you use and billing details;

    Log/Technical information: When you access DataVendor services, our servers automatically record information that your browser sends whenever you visit a website, links you have clicked on, length of visit on certain pages, unique device identifier, log-in information, location and other device details.

    Marketing and Communications Data: This includes both a record of your decision to subscribe or to withdraw from receiving marketing materials from us or from our third parties.

    Contact Data: This is data that is needed to reach out to you, such as your contact address, email address, telephone number, details of the device you use and billing details;

    Records of your discussions with us, if we contact you and if you contact us..

    This Privacy Policy applies to DataVendor services only. We do not exercise control over the sites displayed or links from within our various services. These other sites may place their own cookies, plug-ins or other files on your computer, collect data or solicit personal information from you. DataVendor does not control these third-party websites and we are not responsible for their privacy statements. Please consult such third parties’ privacy statements and set appropriate controls from your setting when using any third-party services.

    How we get your Personal Information and why we have it

    The Personal Information we have about you is directly made available to us when you:
    • Sign up for a DataVendor Account;
    • Use any of our services;
    • Contact our customer support team;
    • Fill our online forms;
    • Contact us;

    The lawful basis we rely on for processing your Personal Information are:

  • Your consent: Where you agree to us collecting your Personal Information by using our Services.
  • We have a contractual obligation: Without your Personal Information, we cannot provide our Services to you..

    • How We May Use Your Personal Information

    We may use your Personal Information we collect to:

  • Create and manage any accounts you may have with us, verify your identity, provide our services, and respond to your inquiries;
  • Provide, administer and communicate with you about products, services, offers, programs and promotions of DataVendor and partners;
  • Evaluate your interest in employment and contact you regarding possible employment with DataVendor;;
  • Evaluate and improve our business, including developing new products and services;;
  • To target advertisements, newsletter and service updates;;
  • As necessary to establish, exercise and defend legal rights;;
  • As may be required by applicable laws and regulations, including for compliance with Know Your Customers and risk assessmentor as requested by any judicial process, law enforcement or governmental agency having or claiming jurisdiction over DataVendor or DataVendor’s affiliates;;
  • To use data analytics to improve our Website, products or services, user experiences and to optimize service.;
  • For other purposes for which we provide specific notice at the time of collection.;

    • Data Security and Retention

    The security of your Personal Information is important to DataVendor. We are committed to protecting the information we collect. We maintain administrative, technical and physical controls designed to protect the Personal Information you provide, or we collect against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse or modification.

    Other security measures include but not limited to, secure servers, firewall, data encryption and granting access only to employees in order to fulfil their job responsibilities.

    Where you use a password for any of your Accounts, please ensure you do not share this with anyone, and the password is kept confidential at all times.

    We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of your Personal Information is protected and maintained. Transmitting information online is not entirely secure. As such, we cannot guarantee that all information provided online is secure. We would take all reasonable steps to ensure that your Personal Information is secured and well protected.

    We will only retain personal information on our servers for as long as is reasonably necessary as long as we are providing Services to you. Where you close your Account, your information is stored on our servers to the extent necessary to comply with regulatory obligations and for the purpose of fraud monitoring, detection and prevention. Where we retain your Personal Information, we do so in compliance with limitation periods under the applicable law.

    Disclosing your Personal Information

    We may disclose or share your Personal Information with third parties which include our affiliates, employees, officers, service providers, agents, suppliers, subcontractors as may be reasonably necessary for the purposes set out in this policy.

    DataVendor only shares personal information with External Third parties in the following limited circumstances:

    • We have your consent. We require opt-in consent for the sharing of any personal information; We share Personal Information with third parties directly authorized by you to receive Personal Information, such as when you authorize a third party application provider to access your account. The use of your Personal Information by an authorized third party is subject to the third party's privacy policy and DataVendor shall bear no liability for any breach which may arise from such authorization by you.
    • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
    • If DataVendor becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

    Marketing

    We may process your Personal Information in order to contact you or send you marketing content and communication about our products, services or surveys. You may exercise your right to object to such contact from us or opt out from the marketing content. Please note however that if you opt-out of marketing content, we may still send you messages relating to our Services related to our ongoing business relationship.

    We may ask you for permission to send notifications to you. Our Services will still work if you do not grant us consent to send you notifications.

    Cookies

    Like many other websites, we use cookies to distinguish you from other users and to customize and improve our services.

    Some browsers may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable cookies, it may limit your ability to use our website.

    Minor

    DataVendor’s websites and applications are not directed at persons under the age of eighteen (18) and we do not collect any Personal Information knowingly or directly from minors who fall within this category.

    Updates to our privacy policy

    From time to time, we may change, amend or review this Privacy Policy to reflect new services or changes in our Privacy Policy and place any updates on this page. All changes made will be posted on this page and where changes will materially affect you, we will notify you of this change by placing a notice online or via mail. If you keep using our Services, you consent to all amendments of this Privacy Policy.

    Contact us

    All requests, questions, complaints and other requests regarding the privacy policy should be sent to privacy@datavendor.ng

    This Privacy Policy was last updated in December, 2022.